Regency Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Comments, compliments and complaints

We are always very interested to know what you think about our services. If you have a complaint to make, a suggestion for change or just a compliment or comment, ... [continue] Comments, compliments and complaints

Named GP

All patients at the Regency Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up to date records about your ... [continue] Patient confidentiality

Patient registration

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing forms available from reception downloading ... [continue] Patient registration

Patient rights and responsibilities

It is your responsibility to attend on time any appointment you have booked. If you are unable to make your appointment, you must contact the surgery to cancel/re-arrange. The Surgery ... [continue] Patient rights and responsibilities

Practice boundary

Our Practice area extends from Montpelier Road in the West and Woodingdean to Ovingdean in the East, to Preston Circus in the North.  If you change address, please check with ... [continue] Practice boundary

Summary Care Record

Your Summary Care Record is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and ... [continue] Summary Care Record

Updating your details

If you change address, please check with the surgery that you can stay as a patient. Please notify the surgery of any changes of address or telephone number/status as soon ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The Surgery has a zero tolerance policy for dealing with any violence, abuse, or aggression towards doctors or staff. In any such instance the Police will be called, the local ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014